Business Philosophy Hibret August 19, 2024
BUSINESS PHILOSOPY
UNITED FOR EXCELLENCE
Hibret aims to differentiate itself in the market, by building strong customer loyalty, and be recognized as the preferred insurance services provider that is committed to a high standard of excellence and for protecting what matters most.

Hibret aims to create an environment that promotes and foster a culture of collaboration and unity by actively promoting teamwork, active listening, and partnership among its stakeholders with customer-centric approach to identify and address the diverse needs and risks faced by policyholders.

FOR BETTER AND SECURE TOMORROW TOGETHER

Hibret aims to differentiate itself in the market, by building strong customer loyalty, and be recognized as the preferred insurance services provider that is committed to a high standard of excellence and for protecting what matters most.

OUR BUSINESS PHILOSOPHY

Five reasons to stay with us

The way we serve
— Excellence
We are committed to delivering topnotch insurance services and experiences to our customers. We strive to exceed customers’ expectations by providing complete insurance coverage, prompt claims settlement, personalized and exceptional customer service, and innovative solutions leading to build long-term relationships.
What we deliver
— Security and Protection
We are committed to providing a wide range of insurance solutions tailored to exceed the expectation of our stakeholders, and protecting individuals, families, and businesses from unexpected events and uncertainties, and giving them the assurance and peace of mind they deserve.
The way we work
—Collaboration
We emphasize the value of collaboration and the strength that comes from working together. We promote a culture of teamwork and partnership, both within the company and with our stakeholders, in order to achieve excellence.
The way we act
— Trust
We prioritize building and maintaining trust with our customers. We aim to foster long-lasting relationships built on integrity, honesty, reliability, and transparent communication, ensuring that our customers feel secured and confident in their insurance choices.
The way we lead
— Unity in diversity
We strongly believe that our workforce is a true reflection of the diversity found in the country, thereby epitomizing the varied nature of our customer base, ensuring a broader range of ideas and fostering creativity and innovation. Hibret strives to sustain its reputation as employer of choice.
The nature of our people
— Empowered
The Hibret brand empowers its customers by providing them with the knowledge, resources, and support they need to make informed insurance decisions. We promote a culture of empowerment, where employees are given the autonomy and trust to take ownership of their roles and contribute to the collective pursuit of excellence. We value and invest in the personal and professional growth of our key stakeholders.
The way we think
— Innovation
Our Brand embraces innovation in order to continuously improve our services and exceed the evolving needs of our customers expectations. We seek out new technologies, processes, solutions, implementation of new strategies, and practices that enhance the skills, knowledge, and performance of our employees within an organization that enhance the insurance experience and provide greater value to our stakeholders.
The way we giveback
— Social Impact and ESG
Hibret is committed to promoting sustainability and acting as a responsible corporate citizen. Hibret actively engages in sustainable practices, supports charitable initiatives, and promotes environmental stewardship to make a positive impact on society. Hibret Insurance integrates environmental, social, and governance (ESG) factors into its business practices, encourages renewable energy projects, and supports community initiatives to contribute positively to society and the environment.
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FOR BETTER AND SECURE TOMORROW TOGETHER
Hibret aims to differentiate itself in the market, by building strong customer loyalty, and be recognized as the preferred insurance services provider that is committed to a high standard of excellence and for protecting what matters most.
UNITED FOR EXCELLENCE
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